We securely integrate directly with PagerDuty so you can view and manage all active and inactive users. The integration allows you to view user-level engagement. This means you will see the amount of times users are on call or the incidents that they respond to.
PagerDuty considers usage as: users who are part of an on call schedule or respond to incidents. If a user does neither, you will be able to see them Intello, but there will be no usage data for them.
You will need admin access to authenticate with PagerDuty.
- Cancel inactive licenses
- Gain insights into usage trends
- Inform renewal and purchasing decisions