PagerDuty

Description

We securely integrate directly with PagerDuty so you can view and manage all active and inactive users. The integration allows you to view user-level engagement. This means you will see the amount of times users are on call or the incidents that they respond to.

PagerDuty considers usage as: users who are part of an on call schedule or respond to incidents. If a user does neither, you will be able to see them Intello, but there will be no usage data for them.

You will need admin access to authenticate with PagerDuty.

• View and manage all active and inactive users within your Intello instance
• Gain insights into usage trends like how often users are on-call or the number of incidents they respond to