Zendesk
Customer Service
Description
We securely integrate directly with Zendesk so you can view and manage all active and inactive users. The integration allows you to view user-level data. This means you will see which users are actively engaging with Zendesk through use of their ticket management.
You will need admin access to authenticate with Zendesk.
- Cancel inactive licenses
- Gain insights into usage trends
- Inform renewal and purchasing decisions